Section 1: Technology Constraints
Q1. Is it an essential requirement that the video software has standard reports that allow monitoring of usage?
Answer for Q1}
Yes
No
Q2. Do you require the monitoring of performance of the system including any problems that may have occurred?
Answer for Q2}
Yes
No
Q3. Is it essential that the Vendor of the software offers support via:
Answer for Q3, option Email
Email
Yes
No
Answer for Q3, option Phone
Phone
Yes
No
Q4. Is it essential that the Vendor has a support service that is accessible within Australian business hours (i.e. 9am to 5pm)?
Answer for Q4}
Yes
No
Q5. Is it essential that the solution can connect with Polycom "hard wired" telehealth video solution units found in some hospitals?
Please note: These units may be located in meeting rooms or lecture theatres within your organisation.
Answer for Q5}
Yes
No
Q6. Is it essential that the solution can connect with Cisco "hard wired" telehealth video solution units found in some hospitals?
Please note: These units may be located in meeting rooms or lecture theatres within your organisation.
Answer for Q6}
Yes
No
Q7. Is it essential that the Vendor can guarantee the solution is hosted on servers located in Australia (i.e. data sovereignty - held under Australian law)?
Please note: Vendors may not comply explicitly with cloud solutions hosted in Australia and will be eliminated from the results as they can only comply by the customer hosting the solution internally.
Answer for Q7}
Yes
No
Q8. In addition to the Windows desktop, Apple iOS and Android environments, is it essential that the software solution is supported on the following alternate desktop and mobile operating systems?
Answer for Q8, option Mac OS
Mac OS
Yes
No
Answer for Q8, option Linux
Linux
Yes
No
Answer for Q8, option Blackberry
Blackberry
Yes
No
Answer for Q8, option Windows Mobile (NB: Requires an app to be installed)
Windows Mobile (NB: Requires an app to be installed)
Yes
No